1. Why did Nasserâ€™s progressive goalâ€”to diversify Fordâ€™s workforceâ€”backfire?
2. How did Nasserâ€™s personal story and work background affect his approach and philosophy on manag-ing diversity?
3. Why was Fordâ€™s evaluation system, the PMP, the source of contention for Ford employees who felt discriminated against? In moving away from the PMP, what did Ford do to improve this evaluation system? Did these changes create a more accurate system of evaluation?